Navigating UK Immigration: A Comprehensive Guide to Accessibility and Support

Navigating the UK immigration system requires engaging with complex online portals, submitting strict evidentiary portfolios, and attending in-person identity verification appointments. For applicants with disabilities, neurodivergent conditions, language barriers, age-related impairments, or limited digital literacy, UK Visas and Immigration (UKVI) and its commercial partners are legally required under the Equality Act 2010 to provide reasonable adjustments, alternative formats, and dedicated support services. Securing these adjustments requires understanding the specific formal procedures for requesting support, qualifying for statutory exemptions, and evidencing accessibility needs at every stage of the application process.

Understanding Legal Rights to Accessibility in UK Immigration

Every individual interacting with the Home Office, UKVI, Border Force, or HM Passport Office is protected by UK administrative and equality law. These protections govern how applications must be designed, how identity checks are conducted, and how decisions are made.

Equality Act 2010 and the Public Sector Equality Duty

Under Section 149 of the Equality Act 2010, the Home Office and its executive agencies are bound by the Public Sector Equality Duty (PSED). This statutory duty mandates that public authorities must, in the exercise of their functions, have due regard to the need to eliminate discrimination, advance equality of opportunity, and foster good relations between individuals who share a protected characteristic and those who do not. The protected characteristics most relevant to immigration accessibility include:

• Disability (encompassing physical, sensory, cognitive, and mental health impairments)
• Age (protecting both elderly applicants and minor children)
• Pregnancy and maternity
• Race and nationality (impacting language comprehension and access to standard infrastructure)

Under Section 20 of the Equality Act 2010, UKVI has an anticipatory and reactive duty to provide reasonable adjustments. This means that UKVI must not only anticipate the general needs of disabled service users by designing accessible systems, but must also implement tailored adjustments when an individual applicant faces a substantial disadvantage compared to a non-disabled person.

Section 55 Safeguarding Duties for Children

In addition to general equality protections, Section 55 of the Borders, Citizenship and Immigration Act 2009 imposes a statutory duty on the Secretary of State for the Home Department to make arrangements for ensuring that all immigration, nationality, and customs functions are discharged having regard to the need to safeguard and promote the welfare of children in the UK. Where an accessibility barrier affects a minor applicant or a child whose parent is applying for leave to remain, caseworkers must factor the child's best interests as a primary consideration into all procedural decisions, including interview scheduling, physical attendance requirements, and fee considerations.

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Accessing Digital Application Services and Assisted Digital Support

The UK immigration system operates on a digital-by-default model. Standard visa and settlement routes, including applications made under Appendix FM, the Points-Based System (such as Skilled Worker and Student routes), and applications for indefinite leave to remain or British citizenship, require digital completion through GOV.UK.

The Digital Application Ecosystem and Potential Barriers

Applicants must navigate several distinct digital platforms:

• Access UK and GOV.UK Application Forms: The primary web interface used to input personal history, immigration background, and family details.
• UK Immigration: ID Check App: A smartphone application using near-field communication (NFC) chips to scan biometric passports and upload facial scans, eliminating the need to attend an in-person appointment for eligible nationalities.
• Commercial Partner Portals: External platforms managed by Sopra Steria (UKVCAS in the UK), TLScontact, or VFS Global (overseas) to book biometric appointments and upload electronic bundles of supporting documents.
• UKVI Online Account (eVisa System): The digital identity platform replacing physical Biometric Residence Permits (BRPs), requiring applicants to access and share their status online via generate-and-share verification codes.

For applicants experiencing digital exclusion—whether through lack of digital hardware, visual impairments incompatible with standard web pages, tremors affecting fine motor skills, or cognitive difficulties—these multi-layered platforms present serious operational hurdles.

Assisted Digital Support Services

For applicants applying within the UK who cannot navigate online forms independently, UKVI funds the Assisted Digital service. This service is delivered through partner organisations such as "We Are Digital" and provides free support across several channels:

• Telephone Support: An operative guides the applicant through the online form step-by-step, reading questions aloud and inputting the applicant's dictated answers.
• Remote Digital Assistance: Using secure screen-sharing technology to assist an applicant who has internet access but lacks the technical skill to complete complex forms or upload files.
• Face-to-Face Support in the Community: Where phone or remote assistance is insufficient, in-person appointments can be scheduled at local community hubs, libraries, or through outreach workers who meet the applicant to assist with the digital interface.

Assisted Digital operatives provide technical and navigation support only. They are not regulated immigration advisers and cannot give legal advice on which route to choose, assess the strength of an application, or tell an applicant how to answer substantive immigration questions.

Paper Applications and Exceptional Offline Routes

While almost all standard routes require an online submission, paper application forms remain available in specific, restricted categories. These include certain non-standard nationality registrations, specific asylum and legacy claims, applications made by individuals who are detained, and cases where a court or tribunal has ordered an alternative submission format.

Where an applicant cannot access digital services even with Assisted Digital support due to severe, certified medical or psychological conditions, legal representatives can make formal representations to the Home Office requesting permission to submit a paper application or make an exceptional postal filing. If a paper submission is made without prior authorisation on a route designated as digital-only under Immigration Rules Paragraph 34, the application risks being rejected as invalid unless an explicit exception is granted by the caseworker.

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Biometrics Enrolment and Reasonable Adjustments

Virtually all visa, leave to remain, settlement, and citizenship routes require the applicant to enrol their biometric information (facial photograph and fingerprints). Enrolment occurs at UKVCAS service points inside the UK or at Visa Application Centres (VACs) operated by TLScontact or VFS Global internationally.

[Application Submitted Online]
              │
              ▼
[Biometric Requirement Triggered]
              │
       ───────┴───────
      │               │
      ▼               ▼
[Standard Route]   [Accessibility Adjustment Needed]
      │               │
      │               ├─► Physical Access Needs (Wheelchair, quiet room)
      │               ├─► Severe Mobility Impairment (Mobile/VIP service)
      │               ├─► Physical Inability to Fingerprint (Medical Waiver)
      │               └─► Inability to Travel (Home / Hospital Enrolment)
      │               │
      ▼               ▼
[Book Standard]    [Submit Formal Adjustment / Exemption Request]
      │               │
      │               ├─ Approved ──► Tailored Enrolment / Exemption Applied
      │               └─ Refused  ──► Escalate via Equality Duty / Formal Review
      │                               │
      └───────────────┬───────────────┘
                      │
                      ▼
        [Application Validated & Progressed]

Physical Accessibility at Enrolment Centres

Commercial biometric providers are contractual partners of the Home Office and are bound to provide accessible premises. Standard accessibility provisions include:

• Step-free, wheelchair-accessible entrances, corridors, and biometric booths.
• Adjustable-height desks and biometric capture hardware for wheelchair users or applicants of short stature.
• Hearing induction loops at service counters.
• Provision for accredited assistance dogs to enter the premises.
• Quiet appointment times or separate, private rooms for neurodivergent applicants, individuals with autism spectrum disorders, or those experiencing acute anxiety in crowded spaces.

To access these services, applicants must flag their requirements during the online booking process on the commercial partner portal or contact the provider's dedicated disability support team prior to attending.

Mobile Biometric Enrolment and In-Person Visits

For applicants who are physically unable to travel to an enrolment centre due to severe disability, terminal illness, advanced age, or hospitalisation, UKVI operates a mobile enrolment framework. Inside the UK, this allows biometric capture staff to attend the applicant's private residence, care facility, or hospital ward with portable biometric enrolment kits.

Requesting a mobile visit requires submitting comprehensive medical evidence from an NHS consultant or primary healthcare provider confirming that:

1. The applicant is medically unfit to travel to any commercial service point.
2. Travel would pose a severe risk to their health, safety, or life.
3. The condition is long-term or the expected recovery timeline falls outside standard immigration processing limits.

If the request is accepted, UKVI coordinates the visit. If refused, the applicant must be given written reasons, and the decision can be challenged if the refusal breaches the Equality Act 2010 or creates an insurmountable barrier to regularising their legal status.

Statutory Exemptions from Fingerprinting and Facial Imaging

Under the Immigration (Biometric Registration) Regulations 2008 (as amended), the requirement to provide fingerprints can be waived in strictly defined circumstances:

• Children Under 5 Years: Children under the age of five are exempt from providing fingerprints, though a digital facial photograph is still mandatory.
• Physical Impossibility: Individuals who have no fingers, no hands, or severe permanent deformities that prevent the acquisition of measurable print patterns are exempt from fingerprinting. In cases where some fingers are missing or bandaged due to temporary trauma, prints are taken from all available fingers, and a case note is recorded on the UKVI database.
• Severe Medical Conditions: Individuals with severe skin conditions (such as advanced epidermolysis bullosa) where the application of pressure to the scanner glass would cause severe pain or tissue damage can be exempted upon production of clinical medical evidence.

Facial image capture is almost never entirely waived, but adjustments are permitted for religious headwear (ensuring the face from the forehead to the bottom of the chin and both edges of the face remain visible) and for individuals whose physical conditions prevent them from sitting upright or holding a neutral expression.

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English Language and Life in the UK Test Accommodations and Exemptions

Applicants seeking settlement (Indefinite Leave to Remain) or British citizenship, as well as those entering under certain work and family routes, must satisfy specific statutory requirements regarding their knowledge of language and life in the UK.

Secure English Language Testing (SELT) Accommodations

Approved test providers (such as IELTS SELT Consortium, Pearson, Trinity College London, and LanguageCert) must offer reasonable adjustments to candidates with recognized physical, sensory, or learning difficulties. These adjustments do not alter the passing standard of the test, but they remove procedural disadvantages:

• Extra Time: Standard provisions of 25% to 50% additional time for reading, writing, or preparation components for candidates with dyslexia, dyspraxia, or cognitive processing delays.
• Alternative Materials: Exam materials supplied in Braille, enlarged font, or high-contrast formats for visually impaired candidates.
• Single-Candidate Testing Rooms: Private testing rooms for candidates with attention-deficit disorders, severe anxiety, or vocal tic disorders.
• Listening Modifications: Use of headphones with adjustable volume, lip-reading components, or visual indicators for hearing-impaired candidates where permitted by the test specification.

Requests for SELT adjustments must usually be submitted at least three to four weeks prior to the intended test date, accompanied by an up-to-date diagnostic assessment from an educational psychologist or registered medical practitioner.

Life in the UK Test Adjustments

The Life in the UK test consists of 24 multiple-choice questions based on the official handbook. The testing network provides specific adjustments upon application:

• Additional testing time.
• Hearing loop access.
• The assistance of an independent reader or scribe where severe physical or visual limitations prevent direct interaction with the computer terminal.

Medical Exemptions from Language and Life in the UK Requirements

Under Appendix English Language and Appendix KOL UK of the Immigration Rules, an applicant is entirely exempt from the English language and Life in the UK test requirements if they satisfy the decision-maker that they have a long-term physical or mental condition that prevents them from meeting the requirement.

To qualify for a medical exemption, the applicant must submit a completed Home Office Medical Exemption Form (or a comprehensive clinical report covering identical grounds) completed by a registered medical practitioner who is regulated by the General Medical Council (GMC). The practitioner must explicitly confirm:

1. The exact medical diagnosis and whether the condition is permanent or long-term.
2. The specific reasons why the condition prevents the applicant from studying for, sitting, or comprehending the examination.
3. Why reasonable adjustments provided by the test centre (such as extra time or private rooms) are insufficient to mitigate the impairment.

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Financial Vulnerability, Fee Waivers, and Destitution Protections

Immigration applications carry substantial administrative fees, alongside the mandatory Immigration Health Surcharge (IHS). For vulnerable individuals, children, and families facing extreme financial hardship, the inability to pay these fees can constitute a total barrier to regularising their immigration status.

Qualifying Routes for Home Office Fee Waivers

Fee waivers are not available for economic or points-based work and study routes. Under published Home Office policy, fee waivers for application fees and the IHS are primarily restricted to applications made under human rights routes, including:

• Applications for leave to remain under the 10-year partner, parent, or private life routes (Appendix FM and Appendix Private Life).
• Applications based on Article 8 of the European Convention on Human Rights (ECHR) where the applicant claims that removal from the UK would be unlawful.
• Applications for extending discretionary leave or leave outside the Immigration Rules granted on human rights grounds.
• Applications for indefinite leave to remain as a victim of domestic abuse (under Appendix Victims of Domestic Abuse).

The Legal Tests for Fee Waiver Approval

Under Appendix Fee Waiver, a fee waiver must be granted if the applicant demonstrates that they meet at least one of the following criteria:

1. Destitution: The applicant cannot provide adequate accommodation or meet essential living needs (food, heating, clothing, basic hygiene) for themselves and their dependants.
2. Imminent Destitution: The applicant will become destitute within three months of the date of application if required to pay the fee.
3. Child Welfare: The applicant has a child in the UK and paying the application fee would compromise the child's health, development, or overall well-being, taking into account the duty under Section 55.
4. Exceptional Financial Circumstances: The applicant has an income sufficient for daily subsistence but has unavoidable, exceptional living costs (such as specialist care, medical equipment, or housing adaptations for a severely disabled dependant) that make paying the fee impossible without catastrophic harm.

Evidencing a Fee Waiver Application

Caseworkers apply rigorous scrutiny to fee waiver requests. The applicant must submit complete financial disclosure for the six months preceding the application, covering every adult member of the household:

• Statements for every bank, building society, savings, and digital wallet account (such as PayPal, Revolut, or Wise).
• Proof of accommodation costs, including tenancy agreements, council tax bills, and utility statements.
• Evidence of any state support, local authority support under Section 17 of the Children Act 1989, or charitable assistance (such as food bank vouchers or letters from support workers).
• Itemised breakdown of weekly income and expenditure showing an absolute deficit or zero surplus funds.

If the fee waiver is granted, UKVI issues a unique token code allowing the applicant to submit their substantive leave to remain application online within a strict timeframe (typically 10 working days) without paying the application fee or IHS.

Lifting the 'No Recourse to Public Funds' (NRPF) Condition

Individuals granted limited leave to remain on human rights grounds often have a condition imposed prohibiting them from claiming public funds (benefits, social housing, and disability allowances). An applicant who experiences a change in circumstances—such as developing a debilitating disability, losing employment, or escaping domestic abuse—can submit a formal "Change of Conditions" application to have the NRPF restriction lifted, relying on the same destitution and child welfare thresholds established in the Dzambazova and ST case law.

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Summary of Accessibility Support Pathways

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Step-by-Step Process for Requesting Accessibility Accommodations

Securing adjustments or exemptions requires precise timing and coordination. The process moves through five distinct stages.

[Step 1: Needs Identification & Clinical Evidence Gathering]
                         │
                         ▼
[Step 2: Declare Accessibility Needs on Application Form]
                         │
                         ▼
[Step 3: Upload Evidentiary Bundle to Processing Systems]
                         │
                         ▼
[Step 4: Engage Commercial Delivery Partner for Centre Adjustments]
                         │
                         ▼
[Step 5: Review Decision & Handle Caseworker Escalations]

Step 1: Pre-Application Identification of Access Needs and Evidence Gathering

Before initiating the online visa application, the applicant and their representative must catalogue all physical, cognitive, communication, and logistical barriers they will face. Standard NHS medical evidence, diagnostic psychological reports, or local authority care plans must be obtained in advance. Evidence must not be generic; it must specifically articulate why the applicant cannot engage with standard processes.

Step 2: Formal Declaration Within the Online Application

When completing the online GOV.UK form, specific sections prompt the applicant to indicate whether they require additional support:

• Assisted Digital Notification: Flagging if the form is being completed with technical assistance.
• Disability Support Questions: Stating explicitly whether the applicant requires step-free access, assistance at the biometric appointment, or alternative communication methods (such as British Sign Language interpreters or large print correspondence).
• Exemption Declarations: Selecting the checkbox for medical exemption from English language or Life in the UK requirements, which opens specific supplementary information fields.

Step 3: Evidentiary Upload and Document Indexing

Once the online form is submitted, supporting documents must be uploaded to the commercial partner's document management portal prior to the biometric appointment. All accessibility evidence should be grouped under an unambiguous heading (such as Medical and Accessibility Evidence) and indexed clearly in an accompanying covering letter. This ensures the reviewing caseworker immediately identifies the adjustment request upon initial file review.

Step 4: Engagement with Commercial Delivery Partners

Booking the biometric appointment requires a secondary interaction with the appointment booking portal (UKVCAS inside the UK, or TLScontact / VFS Global overseas). The applicant must select an accessible location, book appropriate time slots (e.g., morning appointments to avoid cognitive fatigue), and contact the provider's dedicated accessibility desk if specialised equipment, private rooms, or carer access passes are required.

Step 5: Handling Adverse Decisions or Failure to Adjust

If a service provider fails to deliver agreed reasonable adjustments, or if a UKVI caseworker rejects a request for an exemption or mobile visit without valid justification, formal escalation is required:

• Raise a Commercial Partner Complaint: Submit an expedited operational complaint through the commercial provider's priority resolution pathway.
• Submit Formal Legal Representations: The applicant's legal representative should send an urgent letter to the assigned UKVI casework team citing the Public Sector Equality Duty and relevant Immigration Rules.
• Pre-Action Protocol for Judicial Review: If an unlawful refusal to grant reasonable adjustments or an exemption threatens to render the applicant an unlawful overstayer or triggers an unjust visa refusal, formal pre-action protocol correspondence challenging the decision on public law and human rights grounds may be necessary.

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Evidentiary Requirements: What Caseworkers and Commercial Partners Look At

Caseworkers and operational staff are guided by strict standard operating procedures. Understanding the exact evidentiary metrics caseworkers use determines whether an adjustment or exemption request succeeds.

Medical and Diagnostic Reports

To satisfy UKVI decision-makers, medical evidence must meet precise administrative standards:

• Author Credentials: Reports must be written on official letterhead, signed and dated by a registered medical practitioner, consultant, or clinical psychologist licensed by the relevant professional body (such as the GMC or Health and Care Professions Council in the UK).
• Current and Relevant: Letters must generally be dated within the preceding three to six months, unless confirming a lifelong, immutable condition (such as complete blindness or profound congenital cognitive impairment).
• Causal Nexus: The doctor must explain the direct connection between the clinical condition and the inability to comply with the immigration process. Stating that an applicant has "depression and back pain" is insufficient; the clinician must explain that "severe chronic spinal degeneration prevents the patient from remaining seated or travelling by public transport, precluding attendance at an external appointment centre."

Authorised Legal Representation and Third-Party Authority

Where an applicant lacks the mental capacity or physical ability to manage their own immigration affairs, UKVI permits authorised representatives, family members, or court-appointed deputies to act on their behalf:

• OISC / SRA Regulated Representatives: Immigration advisers registered with the Immigration Advice Authority (IAA) or the Solicitors Regulation Authority (SRA) can submit applications and handle all correspondence on behalf of the client.
• Power of Attorney or Deputyship: Where an adult applicant lacks mental capacity under the Mental Capacity Act 2005, a registered Lasting Power of Attorney (Property and Financial Affairs or Health and Welfare) or a Court of Protection Deputyship Order must be submitted to UKVI to establish legal authority to act.
• Litigation Friends: In appeals before the First-tier Tribunal (Immigration and Asylum Chamber), a vulnerable applicant unable to instruct legal counsel can have an appointed Litigation Friend conduct the appeal on their behalf.

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Common Mistakes and Administrative Failures in Accessibility Requests

Securing accessibility support requires proactive compliance with procedural rules. Failures frequently arise from procedural omissions rather than substantive ineligibility.

1. Relying on Informal or Verbal Communications

Applicants often mention their health conditions or access needs verbally to security staff or desk clerks at biometric centres, assuming it will be transmitted to the caseworker making the decision. Commercial partner front-desk staff have no role in substantive visa decisions. All accessibility requests, medical conditions, and exemption applications must be formally recorded in writing within the submitted application bundle.

2. Late Submission of Medical Exemption Certificates

Submitting an application without the English language or Life in the UK certificate, accompanied only by an assertion that a doctor's letter will follow, frequently triggers a refusal. The Immigration Rules require that all mandatory supporting evidence, including completed medical exemption forms, be in place at the date of application. If the caseworker does not find the completed form upon initial consideration, they may refuse the application immediately without issuing an evidentiary request.

3. Missing Statutory Deadlines Due to Digital Inaccessibility

If an applicant fails to submit requested additional evidence within standard deadlines (typically 10 to 14 calendar days) because they could not access an online link or open an electronic notification, UKVI may proceed to decide the application on the existing information, leading to refusal. Where digital barriers cause delays, the applicant or their representative must notify UKVI immediately via written correspondence, requesting an extension of time under the reasonable adjustment duty.

4. Conflating Financial Hardship with Medical Ground Requirements

In fee waiver applications, applicants sometimes focus heavily on their physical medical conditions while failing to provide the mandatory bank statements and expenditure ledgers. A severe medical condition alone does not qualify an applicant for a fee waiver; the applicant must explicitly prove how that condition renders them financially destitute under Appendix Fee Waiver.

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Specific Considerations and Edge Cases

Accessibility in UK immigration frequently involves intersectional complexities where immigration rules, family life, and operational duties overlap.

Dependants with Complex Disabilities or Care Needs

When a primary visa holder applies alongside dependants who have severe disabilities or high-dependency care needs, additional rules apply:

• Care and Maintenance Proof: For points-based routes (such as Skilled Worker or Global Talent), the main applicant must demonstrate that they can adequately accommodate and maintain disabled dependants without recourse to public funds, accounting for the higher living costs associated with specialized care.
• Adult Dependent Relative (ADR) Route: Under Appendix Adult Dependent Relative, an overseas parent or grandparent of a settled person in the UK must prove that, as a result of age, illness, or disability, they require long-term personal care to perform everyday tasks, and that such care is either unavailable or unaffordable in their home country. This is one of the strictest routes in the Immigration Rules, requiring extensive medical assessments, local care market evidence, and financial auditing.

Continuous Residence and Permitted Absences for Medical Treatment

To qualify for Indefinite Leave to Remain under Appendix Continuous Residence, applicants must not have been outside the UK for more than 180 days in any rolling 12-month period during the qualifying period. However, exceptions exist for accessibility and health-related absences:

• Absences resulting from life-threatening medical emergencies or essential overseas medical treatment are treated as permitted absences, provided they are supported by clinical documentation from hospital consultants.
• Absences where an applicant was prevented from returning to the UK due to severe illness, travel restrictions, or incapacity are considered exceptional circumstances, pausing or preserving the continuity of residence.

Sponsor Duties and Employer Accommodations for Sponsored Workers

Licensed sponsors under the Skilled Worker route have clear duties toward disabled migrant employees:

• Equality Act Compliance: Sponsoring employers must ensure their recruitment, workplace environments, and role expectations comply with UK disability discrimination laws.
• Reporting Changes in Working Patterns: If a sponsored worker requires a reduction in hours, a prolonged medical leave of absence, or a change in physical work location as a reasonable adjustment for a disability, the sponsor must report this variation via the Sponsor Management System (SMS) within 10 working days. As long as the reduced salary remains compliant with minimum hourly rate thresholds and statutory sick pay rules, sponsorship will not be cancelled.

Switching Routes Under Medical or Vulnerability Grounds

Individuals who entered the UK on temporary, non-settlement routes (such as Visitor visas) are generally prohibited from switching into settlement-track categories from within the UK. However, where an individual experiences catastrophic medical changes or severe physical incapacity rendering international travel impossible, exceptional applications outside the Immigration Rules or under Article 8 ECHR (private and family life) can be submitted from within the country. The applicant must prove that removal would breach Article 3 (inhuman or degrading treatment) or Article 8 of the ECHR due to the total absence of critical medical infrastructure in their country of origin.

Transition to eVisas for Digitally Excluded Individuals

The Home Office's full transition to digital immigration status (eVisas) presents acute challenges for elderly, disabled, or digitally excluded residents holding legacy paper documents, Vignettes, or physical BRPs.

• Third-Party eVisa Access: The UKVI online system allows an authorized helper, family member, or legal representative to manage an applicant's digital status account.
• Evidence of Status for Offline Situations: While physical BRPs are being phased out, individuals who are unable to use digital share codes due to protected characteristics are entitled to request manual status verification checks through the Home Office Employer Checking Service (ECS) and Landlord Checking Service (LCS).

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Practical Next Steps

If you or a family member require accessibility support, reasonable adjustments, or medical exemptions for a UK immigration application, take these initial practical steps:

1. Obtain Clinical Documentation Early: Request an objective, comprehensive medical letter or completed Home Office Medical Exemption Form from your GP or treating consultant detailing your precise functional limitations.
2. Audit Digital Readiness: Determine whether you can complete the online processes independently, or whether you need to arrange Assisted Digital support or legal representation before the application window closes.
3. Submit Written Declarations: Ensure that every single physical, sensory, or procedural adjustment required is formally declared and indexed in your supporting documentation when your application is lodged with the Home Office.

Reviewed by Wesbridge Associates team on 31 August 2026. We check our published guidance against GOV.UK and current Home Office rules.

Frequently asked questions

Common questions on this topic, answered by our advisers.

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